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The Operational Backbone of Modern Enterprise: An Overview of the ITSM IndustryIn the modern enterprise, technology is no longer a peripheral support function but the central nervous system that powers every aspect of the business. To manage this complexity and ensure that technology delivers consistent and predictable value, organizations rely on the principles and tools of the global It Service Management industry. IT Service Management (ITSM) is a strategic and...0 Commentarios 0 Acciones 243 Views 0 Vista previa